FAQs
Shipping Information
We offer worldwide shipping with fast delivery times. Our packages are carefully prepared to ensure your candles arrive safely and in perfect condition. You can track your order and contact our customer service team for any shipping inquiries.
Product Quality
At I B Y, we take pride in our high-quality, natural wax candles. Each candle is meticulously crafted with designer-inspired fragrances to create a unique sensory experience. We source our materials ethically and sustainably to ensure the best product for our customers.
Custom Orders
Looking for a personalized touch? We offer custom candle orders for special occasions or gifts. Contact us to discuss your ideas, and our team of passionate candle makers will work with you to create a bespoke candle that fits your vision.